As any restaurant owner knows, the kitchen display system (KDS) can be one of the most valuable aspects of any business’s equipment and technology. But when it comes to choosing the right KDS, there are a lot of things to consider — from how you want to present your food, to what other integrations with other equipment you need, to how big or small your establishment is, and more. If you’re looking for the best KDS solutions out there, this list will help you choose between five of the top options on the market.
KDS #1 – Table Pager Technology
Table pager technology is an example of a kitchen display system and one that can bring real-time notification to tables, with an ability to communicate with those in the kitchen. This includes not just placing orders but also letting customers know when their meal is up and ready. When a customer requested the menu, they’ll see their number on the menu or their table will light up if they’re waiting. They’ll be notified via a text message, or by push notification on a tablet as well. The manager then receives updates about these reservations as well.
KDS #2 – Video Menu Boards
One of the greatest things about video menu boards is that it can replace the need for an expensive POS system. Another great feature is the cost savings from running less cable from each order station to a big TV in the back, which means they’re cheap and easy to install. The small footprint makes them perfect in smaller restaurants with a limited budget and lack of floor space. All it takes to get started with a video menu board is a large LCD display, cables to connect it to your computer or another electronic device, plus software and some way to power your unit. If you want something more than just audio-visual capabilities, additional programming will be required, such as credit card processing.
KDS #3 – Digital Drip Bags
Digital drip bags are a great KDS option because they are able to create more accurate displays and offer great control over the food presentation. Some of the benefits of this system include being able to set exact servings, be notified when displays need to be replenished, and making it easy to break down individual components into separate bags. However, one disadvantage is that these bags don’t come in as many different shapes or sizes as traditional paper bags do. Another downside is that digital drips do cost more than their paper counterparts and this can make them prohibitively expensive for some restaurants, especially those operating at a smaller scale with fewer resources available.
KDS #4 – Customer Digital Receipts
Eliminate the guessing game between guests, staff, and management by providing digital receipts. These devices create a secure digital record of sales, allow you to up-sell during your transaction, and much more! They’re easy to use and can be programmed with different prompts based on the products sold. Plus, customer feedback is sent directly to the owner. Talk about easy customer satisfaction!
KDS #5 – Security Cameras
Security cameras are one of the top two items on many businesses’ checklists. Video surveillance captures and records events in a manner that is admissible in court and provides indisputable evidence of a crime or incident. Security cameras can help you increase safety, reduce liability, decrease insurance rates and generate new revenue opportunities. Some security cameras record constantly while other types only trigger when an event has been triggered, such as the opening of an access door or window.