Author: admin

  • Ooma or Google Voice: Which VoIP Phone Service Is Best for Your Business in 2022?

    Ooma or Google Voice: Which VoIP Phone Service Is Best for Your Business in 2022?

    Google Voice has been around since 2010, but it took Ooma, the previous market leader, until 2014 to release its own cloud-based phone service that provided an alternative to Google Voice. Now that both services have been out in the marketplace for several years and have had time to evolve, it’s only natural that you’d start wondering which service is best for your business in 2022—Google Voice or Ooma? Let’s find out!

    Ooma

    Google is a great choice if you want to use it with your traditional phone service. Ooma is an excellent choice if you want to use it as your primary phone service because it offers more features and call quality for the same price. There’s also the option of using both services at the same time, so why not give them both a try and see which one works best for your business?

    Google Voice

    A great way to save on your business phone bill is to use a VOIP provider like Google Voice. With this service, you will be able to make and receive calls and texts over the internet. All of your communication will be transferred through one app. Plus, it’s free! The only downside is that you’ll have to set up an account with Google and verify your phone number before you can use it.

    What is a Virtual PBX?

    A virtual PBX is a type of phone system that is hosted by a company on its own servers and accessed through the internet. This means that your business can have a phone system without having to buy, install, and maintain the hardware. Instead, all you need to do is sign up for the service and you’re good to go. All calls are routed through this virtual PBX and can be handled by the hosting company’s call center if needed.

    How Can I Set Up My VoIP System

    Setting up your VoIP system is a lot easier than you might think. Simply choose your preferred phone number, plug the Ooma device into an internet connection and follow the quick installation process. You can even order a second line to make it easier to switch back and forth between work calls and personal calls.

    Equipment You Need When Setting Up VoIP at Home

    When setting up Ooma at home, the first thing you’ll need is a broadband connection and high-speed internet. Next, you’ll need to decide on which phone plan will be right for your needs. The next piece of equipment you’ll need is a landline adapter that connects your phone to the Ooma box.

    What Type of Customer Support Does Each Provider Offer?   

    Google offers live phone support from 9 am to 9 pm, seven days a week, while Ooma has a 24-hour call center that’s available to respond to questions.

    How Well Does Each Work With My Cellphone, iPad, or Computer Apps?

    So, if you’re wondering which is better, Ooma vs. Google Voice, keep reading to find out! Ooma will work with your cell phone and computer apps, but not your iPad. So if you use an iPad as much as a cell phone and computer, then you’ll want to go with Google Voice instead of Ooma.

    Who Are the Most Popular VOIP Providers to Choose From Right Now Anyway? – We Give Our List!

    There are a number of different VOIP providers to choose from, with the most popular ones being Ooma and Google Voice. The thing is, there’s no clear answer on which one is better because it depends on your personal preferences and how you want to use the service. With that said, we’ve put together a list of things you should consider when choosing which service will work best for you.

  • Is Gusto Right for Your Business? A Review

    Is Gusto Right for Your Business? A Review

    Gusto may be right for your business if you’re looking to save time and money on payroll, benefits, and taxes. However, it does have some downsides that are worth considering before you sign up. Read our Gusto review to learn about its features, benefits, and drawbacks so you can make an informed decision about whether or not it’s the best payroll software for you.

    What is Gusto?

    Gusto provides an all-in-one payroll, benefits, and HR platform that’s designed to be easy to use and affordable. The best part is that it’s available in over 40 states nationwide!

    Benefits of using Gusto

    Gusto was designed to be a quick and easy way to set up payroll. With just a few clicks you can get everything set up.

    Drawbacks of using Gusto

    There are a few drawbacks that come with the use of Gusto. The first is that it only works with businesses that have employees, so if you’re running a one-person business or freelancing, this isn’t the right choice. Another downside to using Gusto is that their pricing starts at $30/month which is on the higher end of what most small business owners are willing to pay.

    Free vs. Paid

    Gusto is a payroll, benefits, and human resources platform. It includes features that help with: accounting, taxes, 401k management, and other benefits. You can use this service on your own or as part of a SaaS business. GUSTO offers both free and paid plans. Free plans are limited to two employees while paid plans start at $39 per month per employee.

    What are you waiting for?

    Gusto is an HR, payroll, and benefits platform designed to make it easy for small businesses to manage their employees. It’s a great choice if you’re looking to save time and money by taking care of your payroll and benefits in one place. Plus, the customer service is excellent!

    If you have any questions about Gusto or are interested in setting up a free trial account, contact me today!

    Final Thoughts

    Gusto is a payroll and benefits platform. The company provides small businesses with an easy-to-use, affordable way to manage all of their payroll and benefits needs in one place. Gusto is free for the first 10 employees, which makes it an attractive option for companies that are just starting out or don’t have a big budget to spend on payroll management. It’s also a good fit for those who want to grow organically and don’t plan on hiring too many people right away.

  • Is Amazon Pay the Right Payment Option for Your Business in 2022?

    Is Amazon Pay the Right Payment Option for Your Business in 2022?

    Amazon Pay, formerly Amazon Local Register, is an easy-to-use payment option that allows customers to pay using their Amazon accounts. But how does it work? What are the benefits and drawbacks? Are there better options out there? This review of Amazon Pay will help you understand how it can benefit your business in 2022 and beyond.

    What is Amazon Pay?

    Amazon pay is a payment processing service that was introduced by Amazon. Although it’s not yet available to everyone, it has the potential to be a major competitor to PayPal and other established online payment providers.

    Why does Amazon Pay matter for your business today?

    The marketplace is more competitive than ever, and with all of the new business models being introduced, you need to be able to innovate with your payments. In fact, there are plenty of companies that are exclusively using Amazon Pay to accept online payments because it offers a lot of benefits. For example, because it’s linked to your Amazon account, you can charge customers’ credit cards without them having to enter any payment information each time they purchase something from your business.

    What benefits does using Amazon Pay bring today, versus other payment options

    When you use Amazon Pay, you can offer your customers an easy and secure way to purchase items from your website. Plus, by using this payment option, you’ll be able to process transactions with a lower transaction fee than other options.

    What are the technical requirements to integrate with Amazon Pay?

    To integrate with Amazon Checkout, you need to create a Seller account and complete an integration process. The integration typically requires a one-time setup fee as well as a monthly subscription fee based on your volume of transactions.

    If you’re able to satisfy these requirements, then it’s worth looking into this service. However, if you don’t meet these criteria, then this service may not be right for your business.

    How can you get started with Amazon pay today, without waiting until 2022?

    To get started with Amazon pay today, you will need to sign up as an authorized merchant. The process is a little more involved than signing up as a regular seller. You will have to provide your company’s annual revenue and banking information. As an authorized merchant, you are able to offer your products on other platforms that are not owned by Amazon, including online marketplaces like eBay and Etsy. With this option, there is no monthly fee or per-transaction fee associated with any of these transactions.

    Conclusion – Should You Get Started With Amazon Pay Today, Or Wait Until 2022?

    The answer to this question will depend on your business, your clients, and your goals. If you are a small business with a limited customer base, then it may be worth waiting until 2022 when more details about Amazon Pay become available. On the other hand, if you are an established company with many customers or clients that use Amazon Pay, then you may want to start taking advantage of these services now while they are still free.

  • HubSpot or Pipedrive: Which One Is Better For Your Business?        

    HubSpot or Pipedrive: Which One Is Better For Your Business?        

    In the world of marketing automation tools, HubSpot and Pipedrive are industry leaders. These platforms can help you generate more leads, close more sales and grow your business much faster than you ever thought possible. But which one should you choose? To answer this question, let’s take a look at their similarities and differences, their strengths and weaknesses, and what they have to offer to small businesses like yours in today’s competitive digital landscape.

    A Quick Overview of HubSpot

    HubSpot is an all-in-one solution for inbound marketing, sales, and customer support. It’s packed with features that will help you grow your business like lead scoring, landing pages, email marketing tools, social media integration, and more.

    A Quick Overview of Pipedrive

    Pipedrive is a sales CRM that helps you organize and manage your customer relationships. It is designed to be easy to use, so you can spend less time on administration and more time on closing deals. The platform makes it easy to keep track of all your customer interactions in one place, so you can easily identify the best prospects for your business and focus on closing more deals.

    How to Choose Between the Two

    Choosing between HubSpot and Pipedrive can be tricky. They’re both powerful CRM tools with a lot of features, so it’s hard to decide which one is the best for your business. Here are some things you should consider when making your decision.

    1) What type of company do you have?

    2) What’s your budget?

    3) Do you prefer a hosted solution or an on-premise solution?

    Finally, Should You Choose Hubspot or Pipedrive?

    Ultimately, the best CRM for your business is going to depend on your specific needs. If you’re looking for a CRM that can optimize your sales process and help you build better customer relationships, Hubspot might be a better option for you. On the other hand, if you’re looking for a more lightweight CRM that’s focused on marketing automation and email management, Pipedrive might be the best bet for you.

    Our Final Verdict

    In the end, the choice between HubSpot and Pipedrive really comes down to your business needs. If you’re looking for a more comprehensive solution that offers more features, HubSpot is the right choice. If you’re looking for a simpler option with fewer features, Pipedrive may be a better choice. It all depends on what’s most important to your business and which solution best meets those needs.

  • Handyman Insurance – Don’t Get Stuck Without It!

    Handyman Insurance – Don’t Get Stuck Without It!

    Not all homeowners are fully aware of the risks of hiring someone to perform work in their homes on an as-needed basis. This type of work arrangement can lead to costly lawsuits, and potentially ruined relationships if you’re not covered by insurance. Here’s what you need to know about handyman insurance, and how it can help you protect your property and your assets if something goes wrong while you’re working on your home improvement projects.

    When To Buy Handyman Insurance

    Many homeowners are not aware that they need to buy insurance to cover a variety of things related to home repairs and maintenance. While you may not think that your handyman needs insurance, it is important to know what coverage is available and how much it will cost. You can get a free quote online at USAA today and find out if you’re eligible for coverage.

    What Is In A Policy

    A handyman insurance policy can provide coverage for a variety of situations such as equipment breakdown or theft, accidental damage to property, and liability. The cost of this type of insurance depends on factors like your location, the amount of coverage you choose, and the deductible you select. Generally, a handyman insurance policy will provide lower rates than general liability policies because it is more specialized.

    How Much Does An Annual Policy Cost?

    The cost of an annual policy will depend on a variety of factors, including the type of business you’re in and the size of your company. A small business may spend $600 or less per year on a general liability policy, while a large company could have to pay upwards of $1 million.

    What Is NOT Covered By A Policy

    The most common type of coverage for a handyman is liability coverage. This covers you in case your work causes injury or property damage to a third party. You may also want to consider coverage for general and property damage, which will cover you if your tools are stolen from the job site, or if you accidentally damage someone else’s property. Read more about handyman insurance below, and be sure to talk with your insurer about the type of coverage that suits your needs best.

    How Can I Save Money On My Handyman Insurance?

    If you’re a handyman, there’s a good chance that you’ll need some type of insurance coverage. This is especially true if you own your own business, or are planning to hire people to work with you. If you’re looking for ways to save money on your handyman insurance policy, here are a few tips:

    – Ask your agent about discounts for multi-policy holders.

    – Consider raising your deductible in exchange for lower premiums.

    What Else Do I Need To Know About A Home Repair Claim?

    How does the insurance company know that I am a contractor? The best way to prove you are a contractor is to provide your business license, as well as some form of proof of liability insurance.

    What if I don’t have a business license? You can still be eligible for coverage under your homeowner’s or renter’s insurance. Keep in mind that you will need to pay extra for the liability portion of your policy.

  • Guidelines for Approving or Denying Outside Employment Requests

    Guidelines for Approving or Denying Outside Employment Requests

    There are quite a few factors that go into deciding whether or not to approve an employee’s request to work in another position or company outside of their primary job duties. Here are some guidelines you can use when determining this approval or denial, as well as some information on how to handle the other details when an employee’s request to moonlight gets approved. Remember, every situation is different and every business is unique, so these guidelines should only be used as an example of what your internal review process might look like; you will want to create your own set of standards that fits your organization and your industry.

    Section 1 – Salary, Benefits, and Security

    Outside employment requests should be evaluated on a case-by-case basis, taking into account the number of hours per week that the employee is required to work, the type of work that will be performed, any proposed salary and benefits provided by the outside employer, and any potential conflict of interest. If you approve an outside employment request, it is important to set boundaries to avoid potential conflicts with your company’s interests.

    Section 2 – Vacation Time

    Employees will be granted vacation time each year based on the number of years they have worked at the company. The amount of vacation time to which an employee is entitled is determined by dividing their years of service by five. For example, if you have been with your company for four years, you would be entitled to two weeks of paid vacation per year. If you have been with your company for ten years, you would be entitled to five weeks of paid vacation per year.

    Section 3 – Communications

    We know you’re excited to take on a new project outside of the company, but first, make sure that your boss is okay with it. If they are, check in with HR to see what the company’s policy is on outside employment.

    Section 4 – Training

    Training is the process by which employees learn the skills they need to perform their jobs. Training usually occurs in a classroom setting, but can also be provided on the job or through formal self-study. Training may include learning how to operate a machine, complete an application form, use software programs, etc. When you are assessing training needs within your company, try to take into account both the skills required to do the job and any new developments in technology that might make existing skills obsolete.

    Section 5 – Conflict of Interest

    The company must approve any request by an employee to work outside of their regular job duties. If the company has a policy that forbids employees from moonlighting, all requests will be denied.

    However, if there is no policy in place, then the employee’s supervisor can approve or deny the request at his discretion.

  • Find the Right Recruiting Software for Your Business in 2022

    Find the Right Recruiting Software for Your Business in 2022

    In 2022, the recruiting industry will see many changes with advances in technology and shifts in consumer behavior. As you prepare to launch or update your recruiting strategy, it’s important to choose the right recruiting software to accommodate these changes and take advantage of opportunities as they arise. Here are eight of the best recruiting software solutions that can help you implement an effective recruiting strategy in 2022.

    Top  recruiting software 2019

    Jobvite: With a huge user base, JobVite is one of the best recruiting software for small businesses that are on a budget. It’s best suited for candidates with entry-level skills, but it can also handle more skilled and experienced hires.

    Greenhouse: If you’re looking to use an ATS as your central HR software system, then Greenhouse is worth considering.

    Grovo

    Recognizing the need for companies to invest more in training their employees, Grovo has developed a platform that’s both affordable and scalable. The company offers a free trial option with no credit card information required, making it easy for any company to try out its services before committing.

    With an intuitive design that includes helpful tutorials and interactive content, Grovo is an ideal choice for small-to-medium-sized businesses looking to train their employees without breaking the bank.

    TalentBin

    You can also create custom job boards to promote jobs to specific candidates based on their skills and experience. Customize your board by adding jobs from other sources or providing contact information about your company and location.

    Pricing starts at $99/month and goes up from there with discounts available if you purchase a multi-month package. You’ll also need to set up a free trial before purchasing any packages so that you know it’s right for your business. The TalentBin team will be happy to answer any questions or concerns during this process as well!

    SmartRecruiters

    The SmartRecruiters recruiting software platform is a game changer. It allows you to manage your job postings, automate applicant tracking and screening, and find talent anywhere on earth. With features like social media recruiting, candidate sourcing, and chat-based resume screening, SmartRecruiters is one of the most comprehensive platforms out there.

    Jobber

    Every business will have different needs when it comes to finding quality employees. Whether you’re hiring one new employee or looking to hire 10,000, Jobber’s recruitment solutions will help your company find the perfect candidates.

  • Everything You Need to Know About the Nextar POS System

    Everything You Need to Know About the Nextar POS System

    you’re the owner of your own business, then you know that running it takes hard work and effort, not to mention the money it takes to cover all of your expenses. Fortunately, there are plenty of great POS systems out there, and one of them is called Nextar. To help you decide whether or not Nextar might be right for you and your business, here’s everything you need to know about it, including some tips on how you can use it successfully.

    The Pros

    -The system is user-friendly and easy to set up. It can be ready for customers in less than an hour.

    -It has a sleek design that looks good on any countertop, but it’s not too bulky or space-consuming. -It’s affordable, with a variety of different payment options and no installation costs. -You have unlimited access to customer service through phone and email, as well as unlimited support from the manufacturer.

    -There are plenty of add-ons available like security cameras and barcode scanners if you want to upgrade your POS later.

    The Cons

    The only major drawback of the Nextar system is that it doesn’t have a built-in customer loyalty program. This feature would be a great way to reward customers for their loyalty and encourage them to shop more often. Another downside is that there are no reports that can measure how well your employees are performing. It would be beneficial to have this capability, especially since Nextar offers free sales analysis software as an optional add-on.

    Another possible con could be the fact that you’ll need to purchase the hardware separately, such as monitors or scanners. However, this will depend on which package you purchase from Nextar, so you should ask before purchasing anything else if necessary.

    What Sets it Apart From Other POS Systems

    Nextar’s POS system is designed for small-to-medium-sized businesses that need a cost-effective and efficient way to manage inventory, sales, and customer information. With its sleek design, easy-to-use interface, and affordable price tag, it’s no wonder why this is one of the most popular systems on the market.

  • Call center efficiency matters: 8 metrics and KPIs to improve your performance

    Call center efficiency matters: 8 metrics and KPIs to improve your performance

    Call center efficiency matters – there’s no point in having an efficient and effective call center if your overall performance is less than satisfactory. Here are 8 key performance indicators (KPIs) and metrics to help you measure your call center performance, analyze trends, and take action accordingly.

    Customer Satisfaction

    One of the most important call center metrics is customer satisfaction. Call centers that focus on improving customer satisfaction will see higher returns, better relationships with customers, and less employee turnover.

    Not all call centers can measure customer satisfaction using a 1-10 scale, but there are plenty of other ways for managers to monitor their employees’ level of customer satisfaction. Employees can be asked for their opinions about certain aspects of their job or about how satisfied they are with the company in general.

    NPS Score

    NPS is a trusted gauge of customer satisfaction. A positive NPS indicates that customers are happy with the company’s products or services, while negative feedback suggests that they are not.

    The NPS is calculated by taking the percentage of customers who would recommend a business versus those who wouldn’t.

    To get an accurate view of how satisfied customers are, it’s important to take into account both positive and negative feedback, as well as the number of responses in each category.

    Net Promoter Score (NPS) vs. CSAT

    Net Promoter Score (NPS) is a metric that measures the likelihood of customers recommending a company’s product or service. It’s calculated by asking one simple question, On a scale of 0-10, how likely are you to recommend our company? Customers who score 9 or 10 are considered promoters, those who score 7-8 are neutrals, and those who score 6 or below are detractors.

    CSAT (customer satisfaction) is an individual metric that helps measure customer satisfaction across various channels.

    Help Desk Service Level Agreement (SLA)

    A Help Desk Service Level Agreement (SLA) is an agreement between a company and its customer which defines the service levels that are expected. It is also often called a Service Level Agreement.

    Help Desk SLAs are one of the most important aspects of any help desk. They determine how you will be compensated when you exceed or underperform expectations, so it’s important to have them in place before they’re needed!

    What is a Help Desk SLA?

    % of Satisfied customers who are repeat customers

    In call centers, it’s not just about the satisfaction of current customers – it’s also about retaining them. It is in everyone’s best interest for a business to have as many repeat customers as possible. A call center with a high percentage of satisfied customers who are repeat customers will be better able to retain clients because they are already familiar with the company and its services. They know that if there is ever an issue, they can get in contact with the company again without any effort on their part.

    Customer Churn Rate

    One of the most important metrics for call centers is customer churn rate. This metric indicates how many customers you’re losing per month. It’s calculated by dividing the number of monthly customers lost by the total number of monthly customers. The lower this metric, the better.

  • Are you thinking about starting your own vending machine business?

    Are you thinking about starting your own vending machine business?

    Do you love snacks? What about fun? Of course, you do! (And so does everyone else.) If you’re thinking about starting your own vending machine business, then you’re in the right place. Getting started in the vending industry can be tricky, but with this guide from us here at Vending-Machines-Now, you’ll be vending like a pro in no time! From where to locate your business to how to pick the perfect snack, here are 9 essential steps to getting started on your new vending career.

    Step 1: Prepare for the Competition

    Be prepared for competition, especially if you’re selling a product that has many competitors in the market. Do research on what products people want and what prices they’re willing to pay for them.

    Step 2: Decide on the Company Name

    Your company name is an important part of your new identity, so it deserves some serious thought. Ideally, a name should be short and memorable, but not so simple that it sounds generic or like something else already in the market space. It’s also a good idea to have a similar-sounding URL for online use (e.g., www. followed by the company name), but this is not necessary from the beginning.

    Step 3: Determine Your Initial Location

    Determine Your Initial Location

    There are a few key points to consider when choosing the location for your vending machine business:

    – Is it a high-traffic area with people who work nearby?

    – Is it near schools, hospitals, or other facilities where there will be hungry customers? -Is it on a major public transit route so that you can reach more potential customers who may have limited transportation options, such as those who work late night shifts and rely on public transit during their commute home?

    Step 4: Choose Vending Machines and Equipment

    Take into account the size of the machines and their location, as well as how much you’re willing to invest. Make sure you take note of factors like whether or not there is room for a refrigerator or freezer, how easy it is for people to interact with the machine and what kinds of food will work best in your area.

    Step 5: Design Your Floor Plan

    Designing the floor plan of your new vending machine business is one of the most important aspects of starting a new venture and it can be tough to figure out where everything should go. If you have an empty space available, the best thing to do is sketch out a layout and then start figuring out what goes where in relation to each other.

    Step 6: Hire Employees

    Hiring the right people is vital for success. If you’re a one-person operation, hiring someone who can handle the sales aspect of things will free up your time and allow you to focus on customer service and maintenance, which can be much more challenging when you’re on your own. Some companies also require employees to have experience in the food industry, so be sure to ask questions during the interview process that will help ensure they’ll be a good fit for what your company needs.

    Step 7. Legal Considerations & Licensing

    If you intend to sell food or drinks, it is important that you adhere to all local laws and regulations. This may include obtaining a health permit, tax exemptions, and more. Some states also require a special license for the type of products that will be sold in your machines, like if they contain alcohol.

    Step 8. Insurance, Registration & Permits

    To operate a vending machine, you will need a permit from the state as well as any other permits and licenses that may be required by local authorities. Check with your town hall for more information on these requirements. If there is an inspection, make sure that someone who is not connected with the company is present.

    Step 9. Market Your Vending Services