Blog

  • Find the Right Recruiting Software for Your Business in 2022

    Find the Right Recruiting Software for Your Business in 2022

    In 2022, the recruiting industry will see many changes with advances in technology and shifts in consumer behavior. As you prepare to launch or update your recruiting strategy, it’s important to choose the right recruiting software to accommodate these changes and take advantage of opportunities as they arise. Here are eight of the best recruiting software solutions that can help you implement an effective recruiting strategy in 2022.

    Top  recruiting software 2019

    Jobvite: With a huge user base, JobVite is one of the best recruiting software for small businesses that are on a budget. It’s best suited for candidates with entry-level skills, but it can also handle more skilled and experienced hires.

    Greenhouse: If you’re looking to use an ATS as your central HR software system, then Greenhouse is worth considering.

    Grovo

    Recognizing the need for companies to invest more in training their employees, Grovo has developed a platform that’s both affordable and scalable. The company offers a free trial option with no credit card information required, making it easy for any company to try out its services before committing.

    With an intuitive design that includes helpful tutorials and interactive content, Grovo is an ideal choice for small-to-medium-sized businesses looking to train their employees without breaking the bank.

    TalentBin

    You can also create custom job boards to promote jobs to specific candidates based on their skills and experience. Customize your board by adding jobs from other sources or providing contact information about your company and location.

    Pricing starts at $99/month and goes up from there with discounts available if you purchase a multi-month package. You’ll also need to set up a free trial before purchasing any packages so that you know it’s right for your business. The TalentBin team will be happy to answer any questions or concerns during this process as well!

    SmartRecruiters

    The SmartRecruiters recruiting software platform is a game changer. It allows you to manage your job postings, automate applicant tracking and screening, and find talent anywhere on earth. With features like social media recruiting, candidate sourcing, and chat-based resume screening, SmartRecruiters is one of the most comprehensive platforms out there.

    Jobber

    Every business will have different needs when it comes to finding quality employees. Whether you’re hiring one new employee or looking to hire 10,000, Jobber’s recruitment solutions will help your company find the perfect candidates.

  • Everything You Need to Know About the Nextar POS System

    Everything You Need to Know About the Nextar POS System

    you’re the owner of your own business, then you know that running it takes hard work and effort, not to mention the money it takes to cover all of your expenses. Fortunately, there are plenty of great POS systems out there, and one of them is called Nextar. To help you decide whether or not Nextar might be right for you and your business, here’s everything you need to know about it, including some tips on how you can use it successfully.

    The Pros

    -The system is user-friendly and easy to set up. It can be ready for customers in less than an hour.

    -It has a sleek design that looks good on any countertop, but it’s not too bulky or space-consuming. -It’s affordable, with a variety of different payment options and no installation costs. -You have unlimited access to customer service through phone and email, as well as unlimited support from the manufacturer.

    -There are plenty of add-ons available like security cameras and barcode scanners if you want to upgrade your POS later.

    The Cons

    The only major drawback of the Nextar system is that it doesn’t have a built-in customer loyalty program. This feature would be a great way to reward customers for their loyalty and encourage them to shop more often. Another downside is that there are no reports that can measure how well your employees are performing. It would be beneficial to have this capability, especially since Nextar offers free sales analysis software as an optional add-on.

    Another possible con could be the fact that you’ll need to purchase the hardware separately, such as monitors or scanners. However, this will depend on which package you purchase from Nextar, so you should ask before purchasing anything else if necessary.

    What Sets it Apart From Other POS Systems

    Nextar’s POS system is designed for small-to-medium-sized businesses that need a cost-effective and efficient way to manage inventory, sales, and customer information. With its sleek design, easy-to-use interface, and affordable price tag, it’s no wonder why this is one of the most popular systems on the market.

  • Call center efficiency matters: 8 metrics and KPIs to improve your performance

    Call center efficiency matters: 8 metrics and KPIs to improve your performance

    Call center efficiency matters – there’s no point in having an efficient and effective call center if your overall performance is less than satisfactory. Here are 8 key performance indicators (KPIs) and metrics to help you measure your call center performance, analyze trends, and take action accordingly.

    Customer Satisfaction

    One of the most important call center metrics is customer satisfaction. Call centers that focus on improving customer satisfaction will see higher returns, better relationships with customers, and less employee turnover.

    Not all call centers can measure customer satisfaction using a 1-10 scale, but there are plenty of other ways for managers to monitor their employees’ level of customer satisfaction. Employees can be asked for their opinions about certain aspects of their job or about how satisfied they are with the company in general.

    NPS Score

    NPS is a trusted gauge of customer satisfaction. A positive NPS indicates that customers are happy with the company’s products or services, while negative feedback suggests that they are not.

    The NPS is calculated by taking the percentage of customers who would recommend a business versus those who wouldn’t.

    To get an accurate view of how satisfied customers are, it’s important to take into account both positive and negative feedback, as well as the number of responses in each category.

    Net Promoter Score (NPS) vs. CSAT

    Net Promoter Score (NPS) is a metric that measures the likelihood of customers recommending a company’s product or service. It’s calculated by asking one simple question, On a scale of 0-10, how likely are you to recommend our company? Customers who score 9 or 10 are considered promoters, those who score 7-8 are neutrals, and those who score 6 or below are detractors.

    CSAT (customer satisfaction) is an individual metric that helps measure customer satisfaction across various channels.

    Help Desk Service Level Agreement (SLA)

    A Help Desk Service Level Agreement (SLA) is an agreement between a company and its customer which defines the service levels that are expected. It is also often called a Service Level Agreement.

    Help Desk SLAs are one of the most important aspects of any help desk. They determine how you will be compensated when you exceed or underperform expectations, so it’s important to have them in place before they’re needed!

    What is a Help Desk SLA?

    % of Satisfied customers who are repeat customers

    In call centers, it’s not just about the satisfaction of current customers – it’s also about retaining them. It is in everyone’s best interest for a business to have as many repeat customers as possible. A call center with a high percentage of satisfied customers who are repeat customers will be better able to retain clients because they are already familiar with the company and its services. They know that if there is ever an issue, they can get in contact with the company again without any effort on their part.

    Customer Churn Rate

    One of the most important metrics for call centers is customer churn rate. This metric indicates how many customers you’re losing per month. It’s calculated by dividing the number of monthly customers lost by the total number of monthly customers. The lower this metric, the better.

  • Are you thinking about starting your own vending machine business?

    Are you thinking about starting your own vending machine business?

    Do you love snacks? What about fun? Of course, you do! (And so does everyone else.) If you’re thinking about starting your own vending machine business, then you’re in the right place. Getting started in the vending industry can be tricky, but with this guide from us here at Vending-Machines-Now, you’ll be vending like a pro in no time! From where to locate your business to how to pick the perfect snack, here are 9 essential steps to getting started on your new vending career.

    Step 1: Prepare for the Competition

    Be prepared for competition, especially if you’re selling a product that has many competitors in the market. Do research on what products people want and what prices they’re willing to pay for them.

    Step 2: Decide on the Company Name

    Your company name is an important part of your new identity, so it deserves some serious thought. Ideally, a name should be short and memorable, but not so simple that it sounds generic or like something else already in the market space. It’s also a good idea to have a similar-sounding URL for online use (e.g., www. followed by the company name), but this is not necessary from the beginning.

    Step 3: Determine Your Initial Location

    Determine Your Initial Location

    There are a few key points to consider when choosing the location for your vending machine business:

    – Is it a high-traffic area with people who work nearby?

    – Is it near schools, hospitals, or other facilities where there will be hungry customers? -Is it on a major public transit route so that you can reach more potential customers who may have limited transportation options, such as those who work late night shifts and rely on public transit during their commute home?

    Step 4: Choose Vending Machines and Equipment

    Take into account the size of the machines and their location, as well as how much you’re willing to invest. Make sure you take note of factors like whether or not there is room for a refrigerator or freezer, how easy it is for people to interact with the machine and what kinds of food will work best in your area.

    Step 5: Design Your Floor Plan

    Designing the floor plan of your new vending machine business is one of the most important aspects of starting a new venture and it can be tough to figure out where everything should go. If you have an empty space available, the best thing to do is sketch out a layout and then start figuring out what goes where in relation to each other.

    Step 6: Hire Employees

    Hiring the right people is vital for success. If you’re a one-person operation, hiring someone who can handle the sales aspect of things will free up your time and allow you to focus on customer service and maintenance, which can be much more challenging when you’re on your own. Some companies also require employees to have experience in the food industry, so be sure to ask questions during the interview process that will help ensure they’ll be a good fit for what your company needs.

    Step 7. Legal Considerations & Licensing

    If you intend to sell food or drinks, it is important that you adhere to all local laws and regulations. This may include obtaining a health permit, tax exemptions, and more. Some states also require a special license for the type of products that will be sold in your machines, like if they contain alcohol.

    Step 8. Insurance, Registration & Permits

    To operate a vending machine, you will need a permit from the state as well as any other permits and licenses that may be required by local authorities. Check with your town hall for more information on these requirements. If there is an inspection, make sure that someone who is not connected with the company is present.

    Step 9. Market Your Vending Services

  • All You Need to Know About Equipment Loans

    All You Need to Know About Equipment Loans

    When you’re looking to purchase new equipment or tools for your business, it can seem like you have to spend tens of thousands of dollars to get your business up and running right away. The good news is that you don’t have to settle on this, as there are other ways of getting the equipment you need without spending too much upfront. Equipment loans are a great way of getting started in business with the equipment you need without breaking the bank!

    What Are Equipment Loans?

    Equipment loans are a type of asset-based lending. This means the lender is lending money based on the value of your assets, not your credit score. It’s worth noting that equipment loans don’t have collateral requirements like traditional loans, so they’re often more accessible than other types of financing.

    What Is an Equipment Lending Company?

    Equipment lending companies are corporations or organizations that typically lend out equipment for a small fee. The equipment ranges from heavy-duty construction vehicles to lawn care tools, and even recreational gear like fishing poles. If you need something that is expensive but only need it for a short period of time, an equipment loan may be your answer.

    What Types of Companies Can Give Me an Equipment Loan?

    Equipment loans can come from a number of different places, including banks, the federal government, or your own company. The type of loan you get will depend on the nature of your business and how much money you need. If you are borrowing less than $250,000 then you will likely receive an asset-based loan from either a bank or another business that specializes in this type of lending. Above this amount, your options widen and include government-backed loans as well as those offered by private lenders.

    Who Pays For My Lease Agreement, Insurance, Taxes, and Repairs?

    This is where most of the costs are covered by your leasing company or the person who lent you their equipment. If you are loaning out your equipment, it’s important to know that you will be responsible for all of these expenses. This is especially true if there is a mishap. Your insurance may not cover any of this.

    Final Thoughts

    If you don’t have the money for the upfront cost of equipment, an equipment loan might be what you need. This guide has helped you understand how they work and where to find one.

  • 2022 Harvest Review: Is This the Right Time Tracking Software for You?

    2022 Harvest Review: Is This the Right Time Tracking Software for You?

    It’s never too early to start planning out your time-tracking software needs. In fact, if you wait until the last minute, you might be in for some unwelcome surprises, such as the difficulty in switching from your old time tracking software to another one later on down the road. If you’re looking for an easy-to-use and comprehensive time-tracking software that offers all the features you need in order to optimize your business process, 2022 Harvest may be exactly what you need to get started! Let’s review all of its capabilities so you can decide if this is the right time-tracking software for you!

    If you are looking for a time-tracking tool

    The best time-tracking software will make it easy to track what you do and then give you reports that help identify trends in your work. There are many choices, but not all are created equal. If you’re looking for a new time-tracking tool, look no further than 2022 Harvest. It’s easy to use and gives you all of the information that you need to know about your work without any extra fuss or unnecessary steps.

    If you are looking for more advanced features

    2022 Harvest has a lot of great features that other time-tracking software doesn’t offer. Some of these include being able to record your screen, track your location, and add notes to tasks. If you’re looking for more advanced features like these, 2022 Harvest is a great option!

    If you want something simple

    If you’re looking for a really simple time-tracking solution, there’s nothing better than using a spreadsheet or just keeping track of your hours with pen and paper. The problem with these methods is that they don’t account for billable hours, which means you may end up working more hours than you get paid for. To avoid this, I would recommend either Harvest, Hours by Basecamp (a web-based app), or Any.do’s Tasks & Projects app. All three apps are great for managing projects and tasks, but if you want to keep things simple and on the go then I recommend using Hours by Basecamp since it syncs across all of your devices so it’ll always be right there in front of you when you need to use it!

  • 8 Quick and Easy Steps to Setting Up Your Own Weebly Store

    8 Quick and Easy Steps to Setting Up Your Own Weebly Store

    There’s no need to spend money on store designs or hire developers to set up your own store when you can have a fully-functional Weebly site up and running in minutes. In this post, I’ll walk you through the process of setting up your own Shopify clone using Weebly and teach you how to customize it as you see fit! It’s super easy and I’ll show you exactly what you need to do, step by step. Ready? Let’s get started!

    1. Pick a Niche

    It can be hard to find the right niche for your store. The best way is to pick something you are passionate about and that you know a lot about. If you are not sure what niche would be right for your store, we recommend using a tool like Google Trends or Keyword Planner. These tools will help you find out how much traffic certain keywords get, which will help determine what would be best for your store.

    2. Find a Domain Name

    After you have a domain name, you will need to purchase hosting for your website. You can purchase hosting from the same place where you purchased your domain name. The hosting provides space on the internet for your website. There are two types of hosting: shared hosting or dedicated hosting. Shared hosting is a service where many websites are hosted on one server and share bandwidth, whereas dedicated hosting is when one website is hosted on its own server.

    3. Sign Up For an Account

    If you’re not sure where to start, try signing up for a free weebly account. This will get you a site of your own so that you can customize the design and layout of the store. Once you’ve signed up, go ahead and create a new website.

    4. Design Your Store

    1. Make sure you have a domain name and an email address.
    2. Design your store with the Create A Website feature in Weebly.
    3. Upload images of your products or add text descriptions of what they are.
    4. Set up your payment settings to accept credit cards, PayPal, or Stripe if you need another option for accepting payments from customers who might not be able to use credit cards or PayPal (Stripe is the best option for international customers).

    5. Upload Product Images

    There are a few steps you need to take before your store is ready for prime time. First, you’ll want to upload images of your products so customers have an idea of what they’re buying.

    6. Write Descriptions for Each Product Section

    1. Create a new site on Weebly
    2. Upload your cover photo
    3. Add your blog title, tagline, and description
    4. Choose the layout for your site
    5. Click on Add pages in the left column to create your shop pages
    6. Fill in each page with pictures of what you have for sale (or drafts)

    7. List Products, Get Approval, and Start Marketing

    1) Create a free account on the Weebly website.

    2) Click on Build Now in the top-right corner of the screen.

    3) Choose a template from their pre-existing templates, which are all fully customizable.

  • 7 Best Customer Service Software for a Better Customer Experience in 2022

    7 Best Customer Service Software for a Better Customer Experience in 2022

    It is becoming increasingly important to have customer service software in order to handle the number of customers that you get daily, weekly, monthly, and so on. The best customer service software of 2022 should be easy to use, help you scale your business faster, help you organize your customer data better, and also provide you with better insights about your customers’ needs so that you can serve them better over time. In this article, we will cover the 7 best customer service software of 2022 in detail. We will also include a buying guide at the end that will help you make an informed decision when choosing between all these software.

    2018’s Most Innovative Customer Support Platforms

    Zendesk has found success by reinventing the customer service model. With its original AI-powered chatbot- and machine learning-driven software, Zendesk is successfully transforming the customer support experience. When these technologies are paired with the company’s philosophy of solving customers’ problems first, it becomes easy to see why Zendesk is continuing to lead innovation and digital transformation within the customer service industry.

    #1 Zendesk

    Zendesk is the most used customer service software on the market, with over 800,000 businesses and organizations worldwide trusting Zendesk to support their customers 24/7. Zendesk is one of the most user-friendly software on this list with features like integrations, analytics, automation and interactive agents make it easy to customize your customer service operations to your needs. Allowing you to simplify every step of your customer journey.

    #2 Freshdesk

    Freshdesk is the fastest, easiest way to provide great customer service. Freshdesk’s best features are the site-wide activity stream and the powerful suite of help desk tools that automate common customer-facing tasks. If you’re looking for something that saves time, costs less, and can manage multiple support channels without breaking a sweat, then it’s hard to beat Freshdesk.

    #3 HappyFox

    HappyFox is an all-in-one customer service software that includes live chat and 24/7 online chat. With 1,000s of clients who rave about the happy fox customer service software, this should be your number one choice.

    HappyFox has won 2 Emmy Awards!

    It will also offer these best features: CRM solution to understand your customers better and improve communication with them. You will have access to 24/7 support through the web or email. Contact us today to learn more!

    #4 Zoho Desk

    Zoho Desk is a scalable, easy-to-use customer service software. Some of the best features are free and paid versions of Zoho Assist for on-demand, live chat, phone and email help. Zoho Assist is billed by the minute and takes care of most customer needs at an affordable price point. Other advantages include integrations with many other software services like Salesforce, Google Hangouts, Gmail and Outlook that allow the support representative to continue their work without distraction while they’re assisting the customer.

    #5 SalesforceIQ

    SalesforceIQ is an enterprise-grade customer service solution. It seamlessly integrates with your company’s various systems and provides excellent features such as mapping of customer phone calls to product/issue, auto-assignment of issues to employees based on skillsets, integration with key social media sites like Facebook and Twitter, and more.

    #6 Salesforce Pardot

    Marketing automation software is an essential piece of your customer service strategy. It can help streamline the customer experience and increase customer acquisition, driving revenue and profitability.

    Salesforce Pardot gives you everything you need to communicate with prospects, convert leads, and make happy customers. All without leaving Gmail. Create emails tailored to different events or stages in the sales process, segment your list by certain criteria, and easily schedule recurring campaigns using Pardot’s drag-and-drop email builder tool.

    #7 Radian6

    Radian6 is a great customer service software program, and one of the best features it offers is threat intelligence. Radian6 uses data from social media sites like Facebook and Twitter to discover threats posed by customers or potential enemies. This will allow you to catch angry or frustrated customers before they have time to lodge complaints against your company. With all the data that companies now collect about their customers (see our #2 entry), Radian6 can help create more personalized customer experiences. It also helps protect employees with automated bots that notify them when people mention their company on social media.

  • 8 Amazing Employee Holiday Gift Ideas to Make Them Love Their Job Even More

    8 Amazing Employee Holiday Gift Ideas to Make Them Love Their Job Even More

    If you love your job, you’re in good company—only about 20% of employees in the United States say they dislike their jobs. While this number might sound low, it’s enough to make you wonder what you can do to make your employees love their jobs even more. One way to go about doing this? Holiday gifts! You don’t have to break the bank with extravagant items or spend hours scouring the web for the perfect gift, either; there are plenty of affordable and thoughtful presents that your employees will absolutely love! Here are eight great employee holiday gift ideas to get you started!

    1) A Dollar Store Gift

    Not only can it be difficult to find the perfect gift for your employees, but it can also be expensive. If you are looking for a budget-friendly option, consider giving them a gift card for their favorite store. This will not only give them the chance to buy something that they really want or need, but it will also show them that you care about their happiness.

    2) An IOU for a Cup of Coffee

    There are few things in life more satisfying than a good cup of coffee. If you’re looking for a meaningful gift for your employee, consider gifting them with an IOU for a cup of coffee. This way they can enjoy their favorite drink guilt-free and you’ll be able to see the appreciation in their eyes when they see it on their desk.

    3) Books

    1. The Happiness Advantage by Shawn Achor
    2. Man’s Search for Meaning by Viktor Frankl
    3. What Got You Here Won’t Get You There by Marshall Goldsmith
    4. The 7 Habits of Highly Effective People by Stephen R. Covey
    5. Lean In by Sheryl Sandberg

    4) Small Bites

    A custom coffee mug or water bottle: This is a great gift for any coffee or water drinker! The recipient will be able to take their drink with them everywhere they go, and feel proud of the company they work for. Plus, this gift will always remind them of you when they use it!

    5) Coffee Cards

    Coffee Cards are a great idea for employees that have helped you out this year. It’s a simple, yet thoughtful way of thanking them for all their hard work. With the holidays coming up, it can be tough to think of what to get your employees, but with Coffee Cards, you’ll always know what they like and need.

    On the back of each card is a list of local coffee shops that deliver iced or hot coffee, lattes, and more within minutes.

    6) A Box of Chocolates

    A box of chocolates is a great, thoughtful gift for any employee. You can find many delicious varieties in your local grocery store or order them online if you have time. You can choose from milk, dark, or white chocolate and a variety of different flavors. These are especially good because they last longer than most other gifts and are very affordable.

    7) Candy Canes and Hot Chocolate Mix

    A sweet gift for the employees who work hard all year long. Candy canes and hot chocolate mix can be put in a mug, or they can be wrapped in cellophane with a bow. You could also use it as an opportunity to make a homemade cocoa mix with your family and give each employee a jar of their own!

    8) Decorative Desk Organizers

    Desk organizers are a great employee holiday gift because they keep your desk and your mind organized. In addition to storing pens, paper clips, and other office supplies, they also provide you with a clear workspace so you can stay focused on the task at hand.

  • 7 Ways to Become Successful in Real Estate

    7 Ways to Become Successful in Real Estate

    Real estate investment may seem like an easy way to get rich quickly, but there’s actually a lot of research and effort involved in becoming successful at real estate investing. With so much competition out there, it’s difficult to stand out from the crowd and build a brand around yourself as someone who knows what they’re doing and can be trusted with other people’s money. Here are 7 ways to become successful in real estate

    1) Get Educated

    Before you start your real estate journey, it’s important that you’re educated on the basics of what the industry entails. There are a lot of different topics and details that you’ll need to know before you can become successful.

    2) Assess Your Goals

    The first step is assessing your goals. If you want to make money, then your goal should be profit. If you want a job and a steady paycheck, then your goal should be stability. If you want freedom, independence, and fulfillment, then this may not be the right career choice for you.

    3) Start Small

    Starting small is a great way to learn the ropes of real estate and how it works. It’s not necessary to buy a huge property right out of the gate. The key is figuring out what you’re passionate about and focusing your time and energy there. If you have an eye for design, then buying rundown properties that need some TLC might be just the ticket.

    4) Don’t Break the Bank

    Do you have a budget? It’s important to have a financial plan before you start investing in real estate. You don’t want to be outbid by someone with more money, so start saving now!

    5) Take Advantage of Education Programs  

    In order to become successful, you’ll have to learn about the industry that you’re pursuing. One of the best ways is to take advantage of education programs designed for beginners. Whether it’s going back to school or taking classes online, these courses will teach you the basics and provide a foundation for your success.

    6) Find a Mentor

    Finding a mentor is a great way to gain insight and perspective from someone who has been there before. In the real estate market, finding a mentor with experience in the industry can be an invaluable resource for your business.

    7) Stay Focused on Yourself and Your Goal

    The most important thing you can do is stay focused on yourself and your goal. The only way you are going to succeed is if you work hard and never give up. You need to be honest with yourself about what you want, and then find a way to make it happen.